Privacy Policy

Last updated December 2024.

Elsa Tierney Jewellery is committed to safeguarding the privacy of its users. This Privacy Statement outlines how they collect, use, share, and protect your personal information. By accessing or using our website, you consent to the practices described in this statement.

1. Information we collect

We may collect the following types of information:

Personal Information: Such as your name, email address, postal address, and phone number when you register for an account or place an order.

Payment Information: We may collect information necessary for processing payments and preventing fraud, including credit/debit card details.

Usage Data: Information about how you interact with our website, including pages visited, time spent on each page, and your IP address.

2. How we use your information

We use the information we collect for the following purposes:

Order Processing: To fulfil and manage orders, including processing payments and delivering purchased products.

Account Management: To create and manage your account, provide customer support, and communicate with you about your account.

Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.

Website Improvement: To analyse and improve the functionality and user experience of our website.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except as described in this Privacy Statement. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

5. Your Rights

You have the right to access, correct, or delete your personal information. You can also opt-out of receiving marketing communications. To exercise these rights or if you have any privacy-related questions, please contact us at hello@elsatierney.com

6. Security

We take the security of your information seriously. We implement and maintain reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.