Terms of Service

 Last Updated: December 2024

 Welcome to www.elsatierney.com. By using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully.

1. Acceptance of Terms

By accessing or using www.elsatierney.com, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

 

2. Use of the Website

You agree to use www.elsatierney.com for lawful purposes and in a manner consistent with all applicable laws and regulations.

 

3. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of www.elsatierney.com and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

 

4. Orders

Upon placing an order, an email containing a receipt confirming your purchase and itemised details will promptly be dispatched. The sales contract is finalised either upon the provision of the goods for dispatch or upon receipt of the goods by the purchaser.

Please note that the availability of your desired product is subject to potential alterations. Our goods are meticulously packaged and shipped via mail or courier service to customers across the globe. Should any delay occur in delivery or if the goods appear to be damaged upon receipt, we kindly request that you contact us at hello@elsatierney.com. We appreciate your cooperation and ask that you refrain from returning goods without prior authorisation. When purchasing jewellery or services from our website, you agree to provide accurate and complete information. Please ready the Refund Policy here.

 

5. Prices

All prices listed on this website are quoted in British Pounds Sterling (GBP) and represent recommended retail prices for the United Kingdom. It's important to note that prices, descriptions, and release dates displayed on our website may be subject to change without prior notice.

 

6. Shipping and Delivery Time

For your convenience, please find the standard delivery times below:

United Kingdom: orders typically arrive within 1-3 working days.

EU Countries: expect delivery within 7-15 working days.

Countries Outside the EU: delivery times may vary depending on the destination country.

For further inquiries regarding shipping or any related matters, feel free to reach out to our team. We are committed to ensuring a seamless shopping experience for all our valued customers.

 

7. Refund Policy

Refer to our Refund Policy for information on refunds, replacements, and non-refundable items.

 

8. Privacy Policy

Your use of www.elsatierney.com is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

 

9. User Accounts

To access certain features of the website, you may need to create a user account. You are responsible for maintaining the confidentiality of your account information and for restricting access to your account. Read Privacy Policy here.

 

10. Limitation of Liability

www.elsatierney.com and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the website.

 

11. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.

 

12. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at hello@elsatierney.com.

Thank you for choosing to shop with www.elsatierney.com